AlumiRamp, Inc. warrants its products against defects in material and workmanship for 5 (five) years from the date of purchase. This covers all aluminum and fasteners.
Straps, bungees, and non skid tape are expected to show wear even under normal use and are not covered under this warranty. Defective units will be repaired or replaced, at our option, and returned to the original purchaser freight paid, provided the ramp is sent freight prepaid to us along with proof of purchase. This warranty is void in case of abuse,improper use, incorrect assembly, overloading, or neglected maintenance of the product.
In no event shall AlumiRamp, Inc., be liable for special, incidental or consequential damages or injuries, or for any loss, damage, or injury resulting directly or indirectly from any occurrence which this product is represented to avoid.
This warranty is in lieu of all other guarantees either expressed or implied and is valid only in the United States and Canada. In some States, limitation on the length of the warranty period is prohibited. This warranty recognizes any and all rights you may have under appropriate State law.
If warranty work is required, contact the dealer or place of original purchase. AlumiRamp, Inc. will then be contacted and a return authorization form will be filled out and an authorization number assigned by the factory. No product is to be returned to the factory without proper authorization.
Upon receipt, AlumiRamp, Inc. will assess the problem and determine the proper course of action. If
warranty work is required, the product will be repaired or replaced and returned as outlined above.
AlumiRamp, Inc. reserves the right to refuse any warranty work on product that shows obvious abuse or use other than what the product was originally designed for.
Please check the instruction manual for maintenance and safety information concerning the proper care and use of the ramps.
AlumiRamp, Inc. 855 E Chicago Rd, Quincy, MI 49082.
Start by logging into your account. Under ORDERS, click on the tab called RETURNS. Once you fill out and submit your return request, then EZ Able® will begin the Return Authorization process.
Some items are returned directly to EZ Able, while others are returned directly to the manufacturer. Return Authorization processing times vary by manufacturer. Please allow 1-5 business days to receive your authorization via email. The emailed Return Authorization Form will have all of the information necessary to return your item. You are responsible for return shipping. The restocking fee, if any, will be listed on the Return Authorization Form.
Some items are available to be shipped internationally or to Alaska or Hawaii. Please contact EZ Able® to determine the availability of your product. Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.
EZ Able® can't ship to PO Boxes. Our online store does not allow check-out for deliveries which require custom shipping quotes. Those destinations include, but are not limited to: Canada, Mexico, Hawaii, Alaska, etc.
Please contact EZ Able® to determine the availability of your product. Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.
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