5" Raised Toilet Seat with Arms | Drive Medical

LIFETIME LIMITED WARRANTY Your Drive brand product is warranted to be free of defects in materials and workmanship for the lifetime of the original consumer purchaser. This device was built to exacting standards and carefully inspected prior to shipment. This Lifetime Limited Warranty is an expression of our confidence in the materials and workmanship of our products and our assurance to the consumer of years of dependable service. In the event of a defect covered by this warranty, we will, at our option, repair or replace the device. This warranty does not cover device failure due to owner misuse or negligence, or normal wear and tear. The warranty does not extend to non-durable components, such as rubber accessories, casters, and grips, which are subject to normal wear and need periodic replacement. If you have a question about your Drive device or this warranty, please contact an authorized Drive dealer.

Overview

Free Shipping* is ONLY AVAILABLE FOR PRODUCTS SHIPPED WITHIN THE CONTINENTAL USA.

Please call Call 877.392.2531 877.392.2531 for shipping availability and cost to ship to locations outside of the Continental USA.

EZ Able® sells and ships within the Continental U.S.A. We ship through various channels and each has it's own lead time. Many of our products are custom and made to order. Please understand that these products take longer to ship because they are made, in the U.S.A., specifically for your job.

MADE Upon and Made to ORDER products TYPICALLY ship within the stated timeframes. Shipping times may be delayed by circumstances beyond EZ Able's control including but not limited to: Labor Strikes, Manufacturing Delays and Backlogs, Weather Delays, etc.

TYPICAL Lead Times to Ship:

Most Products: 1 - 5 business days

MADE Upon ORDER Walk-in tubs, Showers and other products have ship times which vary by model and range between: 3-7 business days.

Free Shipping

*Free Shipping refers to ground / over the road delivery only. Expedited delivery service may be available for an additional fee. Please call Call 877.392.2531 877.392.2531 to learn if expedited delivery is available for your item.

*Free Shipping is only available within the Continental USA.

Product Delivery and Customer Responsibilities

EZ Able® emails our customers Tracking Numbers / Pro Numbers with every order. IT IS THE CUSTOMER'S RESPONSIBILITY TO INSURE RECEIPT OF THE ORDER. If your shipping carrier states that your package was delivered and you haven't received it. Customers have 36 hours to notify EZ Able® of the lost/stolen package in order to qualify for a replacement item.

Here are our most commonly asked questions...

• Shipping Timeframe?
  Most Products Typically Ship within: 1 - 5 business days | Made Upon Order Products Typically Ship within: 3-6 business days
• How do I order this?
  We try to make it easy. You may place your order online or over the phone. If you need assistance, please call 877.392.2531.
• I can't find what I'm looking for?
  Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.

  Consultation Request
• How do I request a return?
  Start by logging into your account. Under ORDERS, click on the tab called RETURNS. Once you fill out and submit your return request, then EZ Able® will begin the Return Authorization process.
  Some items are returned directly to EZ Able, while others are returned directly to the manufacturer. Return Authorization processing times vary by manufacturer. Please allow 1-5 business days to receive your authorization via email. The emailed Return Authorization Form will have all of the information necessary to return your item. You are responsible for return shipping. The restocking fee, if any, will be listed on the Return Authorization Form.

  Return Request
• Do you ship to Canada? Hawaii? Alaska?
  Some items are available to be shipped internationally or to Alaska or Hawaii. Please contact EZ Able® to determine the availability of your product. Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.

  Consultation Request
• I can't place my order? What is going on?
  EZ Able® can't ship to PO Boxes. Our online store does not allow check-out for deliveries which require custom shipping quotes. Those destinations include, but are not limited to: Canada, Mexico, Hawaii, Alaska, etc.
  Please contact EZ Able® to determine the availability of your product. Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.

  Consultation Request
• I need a product specification sheet?
  Product Specification information is located under the product images
• Do you offer financing?
  EZ Able® has 2 financing options at check-out. PayPal Credit and Klara. Simply follow the secure links and fill out the credit application according to instructions