54 X 36 Roll-in Shower | Zero Entry Shower

Best Bath Systems, Inc. warrants that Best Bath’s fiberglass reinforced showers, walls and pans will be free from manufacturing defects for 30 years. This warranty is made to the original owner in which the bathing unit is installed. If a manufacturing defect should become apparent, Best Bath Systems, Inc. following investigation and verification of claim, will either repair or replace the item at our discretion. The Best Bath warranty obligation in regard to equipment and accessories is limited to any warranty extended to Best Bath Systems, Inc. by the manufacturer of the equipment or accessories. Limits to Coverage • When products are shipped by common carrier, the responsibility for the unit’s safe delivery is assumed by the carrier. It is the responsibility of the consignee to inspect the container and report any damage to the freight company within their allotted time and to Best Bath Systems Customer Service within five (5) business days of delivery. • Abusive treatment, misuse, normal wear and tear, accidents, fire, repairs or alterations not authorized in writing by Best Bath Systems, theft, lost materials, improper installation, damage to product due to shipping, storage or handling, reactions caused by accessories or cleaning materials, mis-drilled holes, negligence, construction damage, punctures from dropped items into the tub and other non-manufacturer issues are not covered by this warranty. • The use of permanent non –slip type appliqués or rubber bath mats that are left in place after use for over 24 hours may result in blistering of the surface which is not covered under our warranty. • Best Bath Systems will under no circumstances be liable for water damage to the house and furnishings in connection with any bathing unit. It is the responsibility of the purchaser/installer to inspect and test the unit upon receipt and installation. • If a replacement of the warranted item is determined to be necessary, this warranty does not cover labor costs involved in demolition and removal of item or installation of the replacement. Filing a Claim To file a claim, contact Best Bath Systems Customer Service/Warranty Department by phone, email, or mail. Please contact: National Customer Service Supervisor Best Bath Systems, Inc. 723 Garber Street Caldwell, ID 83605 Phone: (208) 433-6650 Toll free: (866) 433-6650 Fax: (208) 333-8657 Toll free: (866) 333-8657 Email: warranty@best-bath.com Web Site: www.best-bath.com The following information is necessary to process your claim: 1. Name, address, email and phone number 2. Sales Order number, Invoice number, Purchase Order from the original customer, or some documentation that reflects original date of purchase 3. Description of damage and repair requested State laws relating to this warranty Some states laws prohibit limitations on warranties. In any case where a portion of this warranty is found to be not legal or conflicting with any state law, that portion of this warranty is voided but all other portions remain valid. Modifications to this Warranty This document supersedes all previous warranties written, verbal, or implied issued by Best Bath Systems, Inc., Best Bath Systems, Inc. reserves the right to modify or change this warranty in its entirety at any time without prior notification. Effective date of this warranty is 11/14/2011.

Overview

Free Shipping* is ONLY AVAILABLE FOR PRODUCTS SHIPPED WITHIN THE CONTINENTAL USA.

Please call Call 877.392.2531 877.392.2531 for shipping availability and cost to ship to locations outside of the Continental USA.

EZ Able® sells and ships within the Continental U.S.A. We ship through various channels and each has it's own lead time. Many of our products are custom and made to order. Please understand that these products take longer to ship because they are made, in the U.S.A., specifically for your job.

MADE Upon and Made to ORDER products TYPICALLY ship within the stated timeframes. Shipping times may be delayed by circumstances beyond EZ Able's control including but not limited to: Labor Strikes, Manufacturing Delays and Backlogs, Weather Delays, etc.

TYPICAL Lead Times to Ship:

Most Products: 1 - 5 business days

MADE Upon ORDER Walk-in tubs, Showers and other products have ship times which vary by model and range between: 3-7 business days.

Free Shipping

*Free Shipping refers to ground / over the road delivery only. Expedited delivery service may be available for an additional fee. Please call Call 877.392.2531 877.392.2531 to learn if expedited delivery is available for your item.

*Free Shipping is only available within the Continental USA.

Product Delivery and Customer Responsibilities

EZ Able® emails our customers Tracking Numbers / Pro Numbers with every order. IT IS THE CUSTOMER'S RESPONSIBILITY TO INSURE RECEIPT OF THE ORDER. If your shipping carrier states that your package was delivered and you haven't received it. Customers have 36 hours to notify EZ Able® of the lost/stolen package in order to qualify for a replacement item.

Here are our most commonly asked questions...

• Shipping Timeframe?
  Most Products Typically Ship within: 1 - 5 business days | Made Upon Order Products Typically Ship within: 3-6 business days
• How do I order this?
  We try to make it easy. You may place your order online or over the phone. If you need assistance, please call 877.392.2531.
• I can't find what I'm looking for?
  Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.

  Consultation Request
• How do I request a return?
  Start by logging into your account. Under ORDERS, click on the tab called RETURNS. Once you fill out and submit your return request, then EZ Able® will begin the Return Authorization process.
  Some items are returned directly to EZ Able, while others are returned directly to the manufacturer. Return Authorization processing times vary by manufacturer. Please allow 1-5 business days to receive your authorization via email. The emailed Return Authorization Form will have all of the information necessary to return your item. You are responsible for return shipping. The restocking fee, if any, will be listed on the Return Authorization Form.

  Return Request
• Do you ship to Canada? Hawaii? Alaska?
  Some items are available to be shipped internationally or to Alaska or Hawaii. Please contact EZ Able® to determine the availability of your product. Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.

  Consultation Request
• I can't place my order? What is going on?
  EZ Able® can't ship to PO Boxes. Our online store does not allow check-out for deliveries which require custom shipping quotes. Those destinations include, but are not limited to: Canada, Mexico, Hawaii, Alaska, etc.
  Please contact EZ Able® to determine the availability of your product. Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.

  Consultation Request
• I need a product specification sheet?
  Product Specification information is located under the product images
• Do you offer financing?
  EZ Able® has 2 financing options at check-out. PayPal Credit and Klara. Simply follow the secure links and fill out the credit application according to instructions