FAWSsit S2000 Portable Shower Hard Sided Travel Case

FAWSsit™ LIMITED WARRANTY POLICY What is the Coverage Period? -10 years on the frame -One year on all other components -Extended warranties may be purchased for $100 for an additional year, but must be purchased at the original purchase time Warranties apply from the date of the original invoice, whether or not repairs or replacements are provided during the warranty period. No representative or person other than Care Giver Support Products, LLC is authorized to assume for us any other warranty in connection with the sale of this product. What is covered under the Limited Warranty during the warranty term? All parts defective in material or workmanship. If, during the warranty period, the product appears as though it may be defective, call our Toll Free number (1-877-329-7748). If the product is then alleged to be defective, you will be advised to send it to our Service Center. You will be given shipping instructions when you call the number listed above. Product under warranty, which upon receipt by Care Giver Support Products, LLC is determined to be defective in materials and/or workmanship will be repaired or replaced at Care Giver Support Products option at no cost to you and will be returned. Defective parts will be repaired or replaced with new or refurbished parts at Care Giver Support Products option. Be sure to include a description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. The limited warranty does NOT cover the following: -A defect that has resulted from improper or unreasonable use or maintenance, accident, excess moisture to any component, improper storage, lightning, power surges, or unauthorized tampering, alteration, or modification. -Any damage caused when repairs have been attempted or made by others. -Any labor charges for dismantling or re-installing of a repaired or replaced unit. -Any product which no longer has a label bearing the serial number, or which has a label which has been defaced. This warranty is non-transferrable and applies only to the original client for whom the product was purchased from an Authorized Dealer or from Care Giver Support Products, LLC. Who pays shipping charges? For warranty repairs, you pay to ship the product to Care Giver Support Products, LLC. Care Giver Support Products pays to ship the product or its replacement back to you via ground shipping. Expedited shipping is the responsibility of the client. For out-of-warranty repairs, you pay to ship the product to Care Giver Support Products, LLC. The cost of ground shipping to the owner is included in the cost of the repairs or replacement. The provisions of this warranty are in lieu of any other warranty, whether express or implied, written or oral, including any warranty of merchantability or fitness for a particular purpose. Care Giver Support Product LLC’s maximum liability shall not exceed the actual purchase price paid for the product from Care Giver Support Products, LLC. In no event shall Care Giver Support Products, LLC be liable for special, incidental, consequential, or indirect damages. FAWSsit™ RETURN POLICY This product is returnable up to 30 days after purchase. There is a 30% restocking fee and the customer is responsible for all shipping charges for all product returns.

Here are our most commonly asked questions...

• Shipping Timeframe?
  Most Products Typically Ship within: 1 - 5 business days | Made Upon Order Products Typically Ship within: 3-6 business days
• How do I order this?
  We try to make it easy. You may place your order online or over the phone. If you need assistance, please call 877.392.2531.
• I can't find what I'm looking for?
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• How do I request a return?
  Start by logging into your account. Under ORDERS, click on the tab called RETURNS. Once you fill out and submit your return request, then EZ Able® will begin the Return Authorization process.
  Some items are returned directly to EZ Able, while others are returned directly to the manufacturer. Return Authorization processing times vary by manufacturer. Please allow 1-5 business days to receive your authorization via email. The emailed Return Authorization Form will have all of the information necessary to return your item. You are responsible for return shipping. The restocking fee, if any, will be listed on the Return Authorization Form.

  Return Request
• Do you ship to Canada? Hawaii? Alaska?
  Some items are available to be shipped internationally or to Alaska or Hawaii. Please contact EZ Able® to determine the availability of your product. Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.

  Consultation Request
• I can't place my order? What is going on?
  EZ Able® can't ship to PO Boxes. Our online store does not allow check-out for deliveries which require custom shipping quotes. Those destinations include, but are not limited to: Canada, Mexico, Hawaii, Alaska, etc.
  Please contact EZ Able® to determine the availability of your product. Please feel free to call 877.392.2531, connect with us via our online chat, or use our consultation form.

  Consultation Request
• I need a product specification sheet?
  Product Specification information is located under the product images
• Do you offer financing?
  EZ Able® has 2 financing options at check-out. PayPal Credit and Klara. Simply follow the secure links and fill out the credit application according to instructions