48 X 48 Roll-in Shower Stall | Accessible Shower

Best Bath Systems, Inc. warrants that Best Bath's fiberglass reinforced showers, walls and pans will be free from manufacturing defects for 30 years. This warranty is made to the original owner in which the bathing unit is installed. If a manufacturing defect should become apparent, Best Bath Systems, Inc. following investigation and verification of claim, will either repair or replace the item at our discretion. The Best Bath warranty obligation in regard to equipment and accessories is limited to any warranty extended to Best Bath Systems, Inc. by the manufacturer of the equipment or accessories. Limits to Coverage -When products are shipped by common carrier, the responsibility for the unit'ss safe delivery is assumed by the carrier. It is the responsibility of the consignee to inspect the container and report any damage to the freight company within their allotted time and to Best Bath Systems Customer Service within five (5) business days of delivery. -Abusive treatment, misuse, normal wear and tear, accidents, fire, repairs or alterations not authorized in writing by Best Bath Systems, theft, lost materials, improper installation, damage to product due to shipping, storage or handling, reactions caused by accessories or cleaning materials, mis-drilled holes, negligence, construction damage, punctures from dropped items into the tub and other non-manufacturer issues are not covered by this warranty. -The use of permanent non-slip type appliqué or rubber bath mats that are left in place after use for over 24 hours may result in blistering of the surface which is not covered under our warranty. -Best Bath Systems will under no circumstances be liable for water damage to the house and furnishings in connection with any bathing unit. It is the responsibility of the purchaser/installer to inspect and test the unit upon receipt and installation. -If a replacement of the warranted item is determined to be necessary, this warranty does not cover labor costs involved in demolition and removal of item or installation of the replacement. Filing a Claim To file a claim, contact Best Bath Systems Customer Service/Warranty Department by phone, email, or mail. Please contact: National Customer Service Supervisor Best Bath Systems, Inc. 723 Garber Street Caldwell, ID 83605 Phone: (208) 433-6650 Toll free: (866) 433-6650 Fax: (208) 333-8657 Toll free: (866) 333-8657 Email: warranty@best-bath.com Web Site: www.best-bath.com The following information is necessary to process your claim: 1. Name, address, email and phone number 2. Sales Order number, Invoice number, Purchase Order from the original customer, or some documentation that reflects original date of purchase 3. Description of damage and repair requested State laws relating to this warranty Some states laws prohibit limitations on warranties. In any case where a portion of this warranty is found to be not legal or conflicting with any state law, that portion of this warranty is voided but all other portions remain valid. Modifications to this Warranty This document supersedes all previous warranties written, verbal, or implied issued by Best Bath Systems, Inc., Best Bath Systems, Inc. reserves the right to modify or change this warranty in its entirety at any time without prior notification. Effective date of this warranty is 11/14/2011.

Here are our most commonly asked questions...

• Shipping Timeframe?
  Most Products Typically Ship within: 1 - 5 business days | Made Upon Order Products Typically Ship within: 3-6 business days
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  Start by logging into your account. Under ORDERS, click on the tab called RETURNS. Once you fill out and submit your return request, then EZ Able® will begin the Return Authorization process.
  Some items are returned directly to EZ Able, while others are returned directly to the manufacturer. Return Authorization processing times vary by manufacturer. Please allow 1-5 business days to receive your authorization via email. The emailed Return Authorization Form will have all of the information necessary to return your item. You are responsible for return shipping. The restocking fee, if any, will be listed on the Return Authorization Form.

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